If you’ve ever been in the part of the business that does the thing the business does as opposed to the part that convinces the outside world to buy what the business does (or the business itself) or the infrastructure that keeps any business running, then you’ve heard this phrase before. Usually you hear it from one of the other two parts of the business who don’t do the actual work of the business but think they do.
Great timing for me, Andrew! Thanks as always.