“You cannot improve what you cannot measure.” -Peter Drucker (or maybe Edwards Deming) “Not everything that can be counted counts, and not everything that counts can be counted.” -Albert Einstein (or probably William Cameron) While researching these contrasting statements to open this piece, it turns out neither of them may be attributable to anyone. Sometimes I wonder if every maxim by which I live my life might just be a lie. Oh well, onward!
Love this, very clear. Looking forward to the next one. Thanks.